Cailyn Michaan

Director, Customer Engagement & Events

Cailyn is a passionate marketer and relationship builder who has managed client relationships with major fortune 500 brands at some of the largest tech, media, and entertainment companies in the world. As the Director of Customer Engagement & Events for LivePerson, she is instrumental in championing and showcasing our customers' outcomes to the world.

Recent blog posts

Article

LivePerson recognized as a Leader in six G2 Winter 2026 categories

Cailyn Michaan • 4 minutes

Bot dressed as judge, representing the law firm's webinar about overcoming ai adoption challenges

Article

Driving AI adoption in a high-stakes contact center

Cailyn Michaan • 5 minutes

illustration of chatbot use cases where bots automate repetitive sales tasks in a messaging transaction

Article

Top 5 chatbot use cases for sales teams: converting leads with AI

Cailyn Michaan • 5 minutes

bridal dress representing a bridal retailer's ecommerce transformation, one of the highlighted best chatbot examples

Article

6 powerful chatbot examples: Transforming ecommerce and customer care in the digital age

Cailyn Michaan • 6 minutes