Malik Jenkins

Director of Digital Analytics

Connect with Malik

Malik Jenkins is the Director of Digital Analytics at Theory. Previously, he worked his way through LivePerson's conversational AI and messaging platform, from a marketing project manager to a conversational analyst and performing analytics and strategy for LivePerson's managed services components.

Recent blog posts



Article

The top 5 reasons chatbots fail consumers (and what to do about it)

Malik Jenkins • 4 minutes