Master seamless customer experiences with Avaya and Forrester ✨

Register now

GlossaryApplication programming interface (API)

An Application Programming Interface, or API, in AI, involves protocols and tools that are vital for building software applications, facilitating crucial interactions and data sharing in AI systems.

Back to Glossary

Additional recommended resources

Illustration of u0022what is generative aiu0022 model for enterprises, created by image generation tools

RESOURCES LIBRARY

Explore case studies, reports, webinars and more to learn how to go conversational at scale

AI-generated image representing AI chatbots

GUIDE

Everything you need to know about AI chatbots

chatbot holding the world, illustrating the need for trustworthy AI systems everywhere

EDUCATIONAL ARTICLES

Get a high-level understanding of various conversational AI technologies

Home / Glossary: Application programming interface (API)