Chatbots for retailAutomate up to 69.2% of consumer conversations in retail
We analyzed millions of anonymized conversations and found that the majority for the retail industry can be automated with AI-powered chatbots. Download our Conversational Retailer guide to get started.
Building world-class AI-powered retail chatbots
AI-powered retail bots have proven to significantly reduce customer care costs, enhance the customer experience (and the experience of customer service agents), and build stronger customer engagement. But rolling out a viable solution can sound like a daunting task. How and where to get started are fundamental questions you have to answer to build a plan and strategy that will achieve a successful, scalable bot program that can truly improve customer satisfaction.
The top 14 conversation topics for retail
LivePerson AI and machine-learning algorithms have determined the 14 most prevalent customer queries for retail businesses. Our guide outlines them all.
Your expert guide to chatbots for retail
Of the conversations analyzed, 69.2% were found to be suitable for retail bots. They are great opportunities to start capturing expense savings through automation. In fact, LivePerson recommends these anonymized customer data use cases as a starting point to building a world-class AI-powered retail chatbot. Download our guide to learn how and where to get started.